Shipping Policy

At Osman Foundation, we are committed to delivering your orders safely and on time.

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Delivery Times

• Within City: 2-5 business days
• Other Areas: 3-7 business days
• Remote Areas: 5-10 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping available on orders above a certain amount.

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your delivery.

International Shipping

We currently ship within Egypt. For international inquiries, please contact our support team.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, contact us within 24 hours. We will arrange a replacement or refund.