Return Policy

We want you to be completely satisfied with your purchase. If you are not, here is our return policy.

Return Window

You have 14 days from the date of delivery to return unused items in their original packaging.

Eligible Items

To be eligible for a return, items must be:

• Unused and in the same condition as received
• In original packaging with all tags and accessories
• Not damaged by misuse or mishandling
• Accompanied by original receipt or order number

Non-Returnable Items

• Opened or used screen protectors
• Items damaged after delivery
• Items missing original packaging or accessories
• Personalized or customized products

How to Return

1. Contact our support team at support@osmanfoundation.com
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Package the item securely and ship it back
5. Track your return and receive refund confirmation

Refund Process

Once we receive and inspect your return, refunds will be processed within 5-7 business days to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 24 hours of delivery for immediate replacement or refund.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.